Privacy Policy
Last Updated: 1st August 2025
Welcome to Think Gifts (“we”, “our”, or “us”). We value your trust and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website www.thinkgifts.ae.
By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.
1. Information We Collect
We may collect the following information:
- Personal Identifiers: Name, email, phone number, shipping address
- Order Information: Product selections, gift messages, order history
- Payment Information: Processed securely via third-party payment gateways (we do not store credit/debit card details)
- Technical Data: IP address, device type, browser type, browsing activity
- Cookies and Tracking Technologies: Used for website functionality, analytics, and marketing purposes
You may choose not to provide certain information, but this may limit your access to specific site features.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Personalize your user experience
- Respond to customer service requests
- Improve our site functionality and offerings
- Send transactional or promotional communications (you may opt out)
- Protect against fraud, unauthorized transactions, and misuse of services
3. Legal Basis for Data Processing
We process your data under one or more of the following legal bases:
- Your explicit consent
- Fulfillment of a contract (e.g., completing an order)
- Our legitimate interests (e.g., site improvement, fraud prevention)
- Legal obligation compliance under UAE laws
4. Data Sharing and Disclosure
We do not sell your personal data.
We may share information with:
- Service providers (e.g., delivery partners, payment processors)
- Government authorities where required by law
- Legal and compliance advisors, if necessary to protect our legal rights
Each third party is contractually obligated to handle your data securely and only for permitted purposes.
5. Cookies and Analytics
We use cookies and third-party services (e.g., Google Analytics, Facebook Pixel) to:
- Monitor site performance
- Understand user behavior
- Improve marketing and advertising
You may disable cookies via your browser settings, but this may affect your site experience.
6. Data Retention
We retain your data only as long as necessary for:
- Order fulfillment
- Legal, tax, and accounting obligations
- Fraud prevention and dispute resolution
When no longer needed, your data is securely deleted or anonymized.
7. Data Security
We implement industry-standard security measures, including SSL encryption, firewalls, and access restrictions.
However, no method of transmission over the internet is 100% secure. By using our site, you acknowledge this risk.
8. International Data Transfers
Our website is operated in the UAE. If you access it from outside the UAE, your data may be transferred and processed within the UAE or other jurisdictions.
9. User Responsibilities
You are responsible for:
- Keeping your account credentials confidential
- Ensuring any content you upload does not violate copyright, trademark, or others’ privacy
- Providing accurate and lawful personal information
We are not liable for any user-generated content or misuse of the platform.
10. Your Rights
You may:
- Request access to your personal data
- Request correction or deletion
- Object to processing or request data portability
To exercise these rights, contact us at hello@thinkgifts.ae
11. Changes to This Policy
We reserve the right to modify this policy at any time. Updates will be posted with a revised “Last Updated” date. Continued use of the website constitutes acceptance of the revised policy.
12. Contact Us
For questions, concerns, or data requests:
📧 Email: hello@thinkgifts.ae
📍 Think Gifts, Dubai, United Arab Emirates